Clinic COVID-19 Policy

Policies and Procedures

To our valued patients, below is our new COVID-19 policy at our clinic. The goal of the policy is to provide a safe working environment for our staff, as well as a safe treatment environment for our patients.

  • Signage will be placed at the clinic, as well as on our display boards, with the new health standards in place
  • All patients/clients/practitioners will abide by the “GoodLife Standard” as well as the recommendations of our governing bodies and the Public Health Agency of Canada
  • All patients/clients will be e-mailed a COVID-19 Screening Questionnaire and a COVID-19 Consent Form at least 24 hours before their appointment that must be signed, demonstrating they’ve answered the questionnaire honestly
  • Receipts will continue to be e-mailed following payment
  • All patients/clients will be screened again in person prior to the start of their treatment
  • All patients/clients are asked to use proper hand hygiene (wash/sanitize) before and after your treatment
  • While not mandatory, we highly recommend all patients/clients wear a mask to your appointment
  • All patients/clients will be instructed to come to their appointment 10 minutes early to allow for appropriate screening, if possible
  • All contact surfaces and treatment rooms will be cleaned in-between services, after use, and throughout the day
  • All practitioners will be wearing appropriate PPE as recommended by our governing bodies and in accordance with the Public Health Agency of Canada
  • Appropriate social distancing will be in place at all times
  • All practitioners will ensure their treatment rooms are cleaned before leaving the clinic at the end of the day
  • All patients/clients are asked to immediately leave the clinic and facility following their treatments/payments
  • All patients/clients are instructed to come to their appointment alone. If they require an “essential visitor” (ie. someone who is the guardian of a youth, must physically assist the patient/client or provides an essential support to the patient/client), they will also be screened and asked to wear a mask prior to entry of the clinic
  • If you have symptoms of and/or believe you may have been exposed to COVID-19, we ask that you not come to the clinic, that you reschedule your appointment for 2 weeks and that you contact your family physician and/or local health authority immediately for guidance
  • Appointments will be scheduled at 15 minute staggered intervals to avoid overlap of patients as much as possible (across all practitioners)
  • Treatments will continue to be conducted in closed-door rooms
  • If we encounter a patient/client who exhibits signs and symptoms consistent with COVID-19, we will:
    • Establish and maintain a safe distance or 2m
    • Have the patient/client complete hand hygiene
    • Separate the patient/client from others in the clinic
    • Explain the concern to the patient/client that they are symptomatic and reschedule the appointment
    • Advise the patient/client to self-isolate for at least 14 days, complete the online self-assessment (https://covid-19.ontario.ca/self-assessment/) and contact their local medical officer of health and/or physician
    • Clean and disinfect the clinic space immediately

Public Health Ontario: 1-877-604-4567

Telehealth Ontario: 1-866-797-0000

Do you wish you had better health? Book today and let us help you reach your goals!

Follow Us on the web and get to know us!

Instagram

Contact Us

Contact Form

Hybrid Health & Fitness

137 Yonge Street, Lower Level

Toronto, ON, M5C 1W6