COVID-19 Policy and Procedures

To our valued patients, below is our new COVID-19 policy at our clinic. The goal of the policy is to provide a safe working environment for our staff, as well as a safe treatment environment for our patients.

Signage will be placed at the clinic, as well as on our display boards, with the new health standards in place
All patients/clients/practitioners will abide by the “GoodLife Standard” as well as the recommendations of our governing bodies and the Public Health Agency of Canada
All patients/clients will be e-mailed a COVID-19 Screening Questionnaire and a COVID-19 Consent Form at least 24 hours before their appointment that must be signed, demonstrating they’ve answered the questionnaire honestly
Receipts will continue to be e-mailed following payment
All patients/clients will be screened again in person prior to the start of their treatment
All patients/clients are asked to use proper hand hygiene (wash/sanitize) before and after your treatment
Face masks are mandatory. Please wear a mask to your appointment for the entire duration
All patients/clients will be instructed to come to their appointment 10 minutes early to allow for appropriate screening, if possible
All contact surfaces and treatment rooms will be cleaned in-between services, after use, and throughout the day
All practitioners will be wearing appropriate PPE as recommended by our governing bodies and in accordance with the Public Health Agency of Canada
Appropriate social distancing will be in place at all times
All practitioners will ensure their treatment rooms are cleaned before leaving the clinic at the end of the day
Patients/clients may not remain at the clinic and facility following their treatments
All patients/clients are instructed to come to their appointment alone. If they require an “essential visitor” (ie. someone who is the guardian of a youth, must physically assist the patient/client or provides an essential support to the patient/client), they will also be screened and asked to wear a mask prior to entry of the clinic
If you have symptoms of and/or believe you may have been exposed to COVID-19, we ask that you not come to the clinic, that you reschedule your appointment for 2 weeks and that you contact your family physician and/or local health authority immediately for guidance
Appointments will be scheduled at 15 minute staggered intervals to avoid overlap of patients as much as possible (across all practitioners)
Treatments will continue to be conducted in closed-door rooms
If we encounter a patient/client who exhibits signs and symptoms consistent with COVID-19, we will:
- Establish and maintain a safe distance or 2 metre
- Have the patient/client complete hand hygiene
- Separate the patient/client from others in the clinic
- Explain the concern to the patient/client that they are symptomatic and reschedule the appointment
- Advise the patient/client to self-isolate for at least 14 days, complete the online self-assessment (https://covid-19.ontario.ca/self-assessment/) and contact their local medical officer of health and/or physician
- Clean and disinfect the clinic space immediately

COVID-19 Policy and Procedures

Signage will be placed at the clinic, as well as on our display boards, with the new health standards in place

All patients/clients/practitioners will abide by the “GoodLife Standard” as well as the recommendations of our governing bodies and the Public Health Agency of Canada

All patients/clients will be e-mailed a COVID-19 Screening Questionnaire and a COVID-19 Consent Form at least 24 hours before their appointment that must be signed, demonstrating they’ve answered the questionnaire honestly

Receipts will continue to be e-mailed following payment

All patients/clients will be screened again in person prior to the start of their treatment

All patients/clients are asked to use proper hand hygiene (wash/sanitize) before and after your treatment

Face masks are mandatory. Please wear a mask to your appointment for the entire duration

All patients/clients will be instructed to come to their appointment 10 minutes early to allow for appropriate screening, if possible

All contact surfaces and treatment rooms will be cleaned in-between services, after use, and throughout the day

All practitioners will be wearing appropriate PPE as recommended by our governing bodies and in accordance with the Public Health Agency of Canada

Appropriate social distancing will be in place at all times

All practitioners will ensure their treatment rooms are cleaned before leaving the clinic at the end of the day

Patients/clients may not remain at the clinic and facility following their treatments

If you have symptoms of and/or believe you may have been exposed to COVID-19, we ask that you not come to the clinic, that you reschedule your appointment for 2 weeks and that you contact your family physician and/or local health authority immediately for guidance

Appointments will be scheduled at 15 minute staggered intervals to avoid overlap of patients as much as possible (across all practitioners)

Treatments will continue to be conducted in closed-door rooms

If we encounter a patient/client who exhibits signs and symptoms consistent with COVID-19, we will:

Establish and maintain a safe distance or 2 metre

Have the patient/client complete hand hygiene

Separate the patient/client from others in the clinic

Explain the concern to the patient/client that they are symptomatic and reschedule the appointment

Advise the patient/client to self-isolate for at least 14 days, complete the online self-assessment (https://covid-19.ontario.ca/self-assessment/) and contact their local medical officer of health and/or physician

Clean and disinfect the clinic space immediately

Public Health Ontario: 1-877-604-4567

Telehealth Ontario: 1-866-797-0000

HYBRID HEALTH & FITNESS